TERMS OF SERVICE
Last Updated: November 4th, 2024
1. ACCEPTANCE OF TERMS
By accessing or using Solarvise's services ("Services"), operated by Simplico Solutions LLC (Delaware, USA), doing business as "Solarvise" (operating through Solarvise.com), and Solarvise Ltd (Alberta, Canada, operating through Solarvise.ca), collectively referred to as "Solarvise," you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Services.
2. SERVICE DESCRIPTION
2.1 Broker Services
Solarvise operates exclusively as a solar quote connection service, acting as a broker between homeowners and solar installation companies. We do not install solar systems, provide direct quotes, or enter into solar installation contracts.
2.2 No Cost Service
While our service is free to homeowners, we receive compensation from our solar partners for connecting them with potential customers.
2.3 Service Limitations
• Quotes are preliminary estimates only
• Final pricing requires partner assessment
• Service availability varies by location
• Partner availability not guaranteed
• No guarantee of solar suitability
3. USER ELIGIBILITY AND OBLIGATIONS
3.1 Eligibility Requirements
Users must:
• Be at least 18 years old
• Be a legal property owner
• Provide accurate information
• Have authority to make property decisions
• Be located in our service area (USA or Canada)
3.2 User Responsibilities
Users agree to:
• Provide accurate, current information
• Submit authentic utility bills and documentation
• Maintain communication accuracy
• Use the service for legitimate purposes
• Not misrepresent their intentions
4. DISCLAIMER OF WARRANTIES
4.1 Service Disclaimer
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
• Quote accuracy
• Partner availability
• Installation suitability
• Energy savings estimates
• System performance
• Partner quality
4.2 Partner Relationships
Solarvise:
• Does not endorse specific partners
• Makes no representations about partner quality
• Is not responsible for partner conduct
• Does not guarantee partner availability
• Is not party to user-partner agreements
5. LIMITATION OF LIABILITY
5.1 Zero Liability
UNDER NO CIRCUMSTANCES SHALL SOLARVISE BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF OUR SERVICES. AS A FREE BROKER SERVICE, SOLARVISE ASSUMES ZERO LIABILITY FOR ANY AND ALL CLAIMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE.
5.2 Excluded Damages
WITHOUT LIMITING THE ZERO LIABILITY STATED ABOVE, SOLARVISE SPECIFICALLY DISCLAIMS ALL LIABILITY FOR:
• Any direct damages
• Any indirect damages
• Any consequential damages
• Any special damages
• Any punitive damages
• Any lost profits or revenue
• Any partner disputes or performance
• Any installation issues or outcomes
• Any property damage or modifications
• Any system performance or savings
• Any quotes or estimates
• Any decisions made based on our Services
• Any costs or expenses of any kind
• Any damages related to solar installation
• Any damages related to partner selection
• Any damages related to appointment scheduling
• Any damages related to information accuracy
5.3 Acknowledgment
Users explicitly acknowledge and agree that Solarvise is a free intermediary service only, and all use of the Services is at the user's own risk. Users waive any and all claims against Solarvise that may arise from using our Services.
6. INDEMNIFICATION
Users agree to indemnify, defend, and hold harmless Solarvise from:
• User submissions
• Service use
• Terms violations
• Legal claims
• Partner disputes
• Property issues
• Third-party claims
7. INTELLECTUAL PROPERTY
7.1 Ownership
All content, features, and functionality are owned by Solarvise and protected by law.
7.2 Limited License
Users receive only a limited, non-exclusive license to access the Services.
8. USER CONTENT
8.1 Content License
By submitting information, users grant Solarvise perpetual, worldwide rights to use submitted content.
8.2 Content Restrictions
Users may not submit:
• False information
• Misleading data
• Unauthorized content
• Harmful material
9. TERMINATION
9.1 Termination Rights
Solarvise may:
• Terminate service at any time
• Refuse service to anyone
• Modify service without notice
• Remove user content
• Block access
9.2 Effect of Termination
Upon termination:
• All rights cease
• Access ends immediately
• Data may be deleted
• Partners notified
10. MODIFICATIONS
10.1 Service Changes
Solarvise may modify:
• Services
• Terms
• Policies
• Features
• Functionality
10.2 Notice
Changes effective upon posting to website.
11. DISPUTE RESOLUTION
11.1 Governing Law
Delaware law governs USA users
Alberta law governs Canadian users
11.2 Arbitration
All disputes subject to binding arbitration in respective jurisdictions.
12. FORCE MAJEURE
Solarvise not liable for failures due to:
• Natural disasters
• Government actions
• Technical failures
• Partner issues
• Market conditions
13. SEVERABILITY
If any provision is invalid, others remain in effect.
14. ENTIRE AGREEMENT
These Terms constitute the entire agreement between users and Solarvise.
15. CONTACT INFORMATION
Simplico Solutions LLC DBA "Solarvise"
8 The Green Suite B
Dover, DE USA
Email: [email protected]
Phone: 1 (302) 618-3088
Solarvise Ltd
Erin Ridge
St. Albert, Canada
Email: [email protected]
Phone: 1 (587) 410-8705
By using our Services, you acknowledge reading and accepting these Terms.